| Which ToughArmor MB834 is right for you? | ||
| Model | MB834M2K-B | MB834MK-B V2 |
| Connectors | 2 x MiniSAS HD 4i (SFF-8643) | 2 x SlimSAS 4i (SFF-8654) |
| Pin-out Defined | Legacy | SFF-9402 Rev 1.1 (Tri-mode HBA/RAID adapters compatible) |
| Suitable for | NVMe HBA/RAID adapters with Legacy pin-out |
Tri-mode HBA/RAID adapters with SFF-9402 pin-out |
| Optional Certifications Available for ToughArmor MB834MK-B V2 | |
| TAA | Trade Agreements Act Compliance |
| UL | Safety Standard Certification |
| UL94 | Flammability of Plastic Materials |
| FCC | Federal Communications Commission Compliance |
| Wide Temperature | MIL-STD-810H - Method 501.7 & 502.7 |
| *IEC 60529 (IPX5) | Protection against water jets |
| • | Fits 2 x M.2 NVMe SSD of all lengths, 30mm (2230), 42mm (2242), 60mm (2260), 80mm (2280), and 110mm (22110) |
| • | Adjustable drive locker holds all length drives securely |
| • | Tool-less drive installation design for easy drive maintenance and system upgrading |
| • | Installs into any standard external 3.5” device bay or floppy bay |
| • | Uses 2 x SlimSAS 4i (SFF-8654) to connect, requires NVMe host |
| • | Supports the full NVMe bandwidth specification of 64Gbps |
| • | Ruggedized full-metal enclosure meeting flammability requirements |
| • | Integrated extra-large high-efficiency heat sink and ample ventilation for excellent passive cooling |
| • | 2-segment key lock for additional physical security |
| • | Eagle-hook tray latch securely holds the tray inside the enclosure |
| • | EMI Grounding – protects SSDs from electrical damage |
| • | Anti-Vibration Technology (AVT) reduces noise and protects against environmental damage |
| • | Active Power Technology (APT) saves power by shutting the device down when no drive is installed |
| • | Industry leading 5 years limited warranty against all defects |
| • | Complimentary support from professionally trained technical support agents |
| Model Number： | MB834MK-B V2 |
| Color： | Black |
| Support Drive Size： | 2 x M.2 PCIe NVMe SSD 2230/2242/2260/2280/22110 |
| Compatible Drive Type： | M.2 PCIe 3.0/4.0 NVMe SSD |
| Number of Drives： | 2 |
| Drive Bay： | 1 x external 3.5" device bay |
| Host Interface： | 2 x SlimSAS SFF-8654 4i, pin-out defined by SFF-9402 Rev 1.1 (Tri-mode HBA/RAID card compatible) |
| Power Input： | 1 x 15pin SATA power connector |
| Transfer Rate： | Up to 64Gbps (depending on hard drive speed) |
| Support SSD Capacity： | No limitation |
| Drive Cooling： | Metal heat dispersion with thermal pad for passive cooling |
| Structure / Material： | Metal with partial plastic |
| Drive Security： | 2 segment key lock |
| Dimension (L x W x H) ： | 166.8 x 101.2 x 25.4 mm |
| Product Net Weight： | 560g |
| Package Gross Weight： | 650g |
| Drive Activity LED Indication： | Drive power: solid green; Drive access: flashing green |
| Package Contents： | Device, user manual, screws, thermal pads, keys |
| M.2 Connector Insertion Rate： | 5,000 |
| Humidity： | 5%~65% RH |
| Operating Temperature： | 0°C to 60°C (32°F to 140°F) |
| Storage Temperature： | -35°C to 70°C (-31°F to 158°F) |
| Compliance： | CE, RoHS, REACH |
| Warranty： | 5 years limited warranty |
Compatible Drive Tray (Caddy):
Related Products:
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Quick Link:
Q: Can you recommend an add-on card that is compatible with MB834MK-B V2?
A: To ensure compatibility with MB834MK-B V2, please make sure that your add-on card or motherboard’s BIOS/UEFI supports PCIe Bifurcation when using a PCIe 16x or 8x slot. Additionally, set up the PCIe splitter in the BIOS/UEFI with the configuration of x4, x4, x4, x4 for a PCIe 16x slot or x4, x4 for a PCIe 8x slot.
Please click the icon below to view the compatibility of your motherboards or add-on cards that support PCIe Bifurcation mode. For the best compatibility, we highly recommend using the cables recommended or manufactured by the motherboard or add-on card manufacturer.
We are currently in the process of certifying our NVMe enclosure with major add-on card and motherboard manufacturers. We will keep updating the list to include compatible accessories.
To report a compatible add-on card, cable, or motherboard, or to check the compatibility of add-on card(s) or motherboards that are not listed, please click here.
Q: I've completed the installation of the hard drive and device as per the instructions in the product manual, but the system still can't detect the drive. How can I troubleshoot this issue?
A: Please first confirm the compatibility of your hardware, and make sure that the drive, drive enclosure, cable, and host interfaces are compatible. Try connecting the drive directly to the host to see if the system can detect the drive. If it still doesn't detect it, this can rule out issues with the drive enclosure. You can also try connecting the drive enclosure with different drives, cables, or systems to see if the issue can be resolved. If the system still can't detect it, here are some possible issues:
| • | Insufficient PCIe lanes in the system: Whether you're connecting the drive enclosure to the motherboard or add-on card, It is important to note that the number of available PCIe lanes is limited. This includes understanding the number of lanes provided by the CPU and chipset, as well as their allocation method. Failure to do so may result slower transfer speeds, unstable connections, or even the inability to detect the drive. |
| • | Incompatible interface protocols: It is crucial to verify whether the Mini-SAS HD, OCuLink, or SlimSAS interface on the motherboard or add-on card is capable of supporting NVMe. |
| • | Incompatible interface pinout standard: Prior to connecting the drive enclosure to the Mini-SAS HD, OCuLink, or SlimSAS port on the motherboard or add-on card, please verify that the port utilizes the same pinout standard as the port on our drive enclosure. To check the pinout standard of our drive enclosure, you can refer to the specification table on our product page, where it specifies whether the pinout standard is Legacy or SFF-9402 1.1. |
| • | Excessive length of the connecting cable: To ensure optimal performance, it is advised to use a connecting cable that is no longer than 50cm. Using longer cables can lead to excessive signal loss, resulting in slower transfer speeds, unstable connections, or even the inability to detect the drive. Additionally, we recommend using the same interface connector for both the device and the host to prevent any potential compatibility issues. |
Q: The system does not detect the M.2 SSD I installed in the ICY DOCK enclosure. What should I do?
A: Since the M.2 SSD is not designed for hot-swapping, we highly recommend powering off the device/system before inserting or removing an M.2 SSD. If the system is still unable to detect the drive, follow the steps below to scan for new hardware manually:
Windows 11 / Windows 10 / Windows 8 – In the search box on the taskbar, type device manager, and click it from the menu. Once the device manager window pops up, right-click on the disk drive icon, and click scan for hardware changes.
Windows 7 – Right-click on the computer icon on the desktop, select properties, click device manager, right-click on the disk drive icon and then click scan for hardware changes.
Q: I'm having the difficulties closing the lid of the drive tray and unable to insert the drive tray all the way to the drive enclosure after placing the M.2 SSD onto the drive tray.
A: Make sure to lock the M.2 SSD with the adjustable M.2 locker. The tray lid will not close properly if the M.2 locker is not fully secured. If you are having difficulty secure the M.2 locker or close the cover, the M.2 SSD you are using may not follow the standard M.2 SSD thickness, which is less than 1.5mm height for each side with a total height that does not exceed 3.8mm. Using the M.2 SSD with non-standard thickness will cause improper tension on the M.2 locker and tray lid and make the M.2 connector misaligned. If you are having issues inserting the drive tray to the enclosure, please stop the operation immediately and check the drive thickness to ensure it follows the standard M.2 SSD thickness - less than 1.5mm height for each side and less than 3.8mm for total height.
Note: Some M.2 SSD uses a metal heat dissipation sticker that causes each side's thickness more than the 1.5mm. Remove the sticker will solve the problem, but do it at your own risk (might void the warranty of SSD)
ICY DOCK enclosure is design to be compatible with M.2 SSD that has standard thickness. We highly recommend checking the drive thickness before purchase, and please refer to the incompatible M.2 SSD list below for further information:
M.2 NVMe SSDs known to be incompatible with ICY DOCK enclosure:
Please contact tech@icydock.com if the problem persists so we can resolve the issue as soon as possible.
Click here to report a compatible/incompatible M.2 SSD.
